Frequently asked questions

From 5 m to 200 m per design. For more than 200 m, write to printcubator@mitwill.com and we prepare your order with you.

We offer cotton, linen, silk, viscose and polyester fabrics and knits, some organic or recycled. Each fabric page gives its technical data. To feel the fabrics before you print,order a swatch book.

Yes. The price per metre includes the fabric and the printing. The checkout shows the delivery charge, the VAT and the total before you pay.

The VAT of the country we deliver to. A delivery in France pays French VAT, and a delivery to another country of the European Union pays the VAT of that country. A delivery to Switzerland is an export without VAT; you pay the Swiss import VAT and the customs duties on delivery.

By card. The payment is handled by Stripe; we never see your card number.

Fabric printed with your design, or with a design you chose, is made for you. It cannot be returned, unless it is faulty. The swatch book is not made to order: you can return it within 14 days. See our terms of sale.

A TIFF file, up to 1536 MB. We print it at 100 %, so 300 DPI gives the sharpest result. Seehow it works.

Write to printcubator@mitwill.com. We tell you how to send it with a file transfer service.

Not always. Each fibre takes colour its own way, so the same file can print differently on two fabrics.

Tell us about your project at printcubator@mitwill.com, with all the details. We make it with you.

Industrial inkjet printers print your image straight onto the fabric. It is more flexible and faster than traditional textile printing, and it uses less ink and fewer chemicals.

Reactive printing is for natural fabrics: cotton, viscose, silk and linen. The fabric is prepared, printed, then the colours are fixed and the fabric is washed for a soft finish.

Sublimation is for polyester fabrics. The image is printed on paper, then heat and pressure move it from the paper onto one side of the fabric.

Pigment inks are printed straight onto the fabric, which is then dried. No water is used to prepare or to finish the fabric. It is our recommendation for furnishing fabrics, because it holds up well to light.

An order under 50 m ships within 1 to 2 weeks. For a larger order, we agree the date with you. A swatch book ships within one week of payment.

We write to you by email at each step. You can also see every order, and its status, inyour account.